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Frequently Asked Questions

We’re thrilled that you’re interested in purchasing products from Woeber Mustard Company. Have questions about our product assortment, shipping or otherwise? Find the answers below.

General

Where can I find Woeber products in store?
Use ​our product locator​ to find your favorite Woeber products at a store near you.

How do I know if an item is out of stock?
We work to keep the Woeber website updated with our latest inventory. Please visit the ​Contact Page​ for inquiries about inventory and discontinued items.

Shipping

Where can you ship products?
Woeber currently ships products throughout the United States.

Do you provide shipping discounts?
We don’t currently provide shipping discounts on our website because the cost of shipping is generated by UPS. However, we’ve ​adjusted the price of items on our website to accommodate the cost of shipping and keep our products affordable​.

How do you calculate shipping costs?
We ship via UPS because it’s the most reliable transportation method, and UPS generates the shipping costs. We do not mark up or profit off shipping. To account for the cost of shipping, we’ve adjusted the price of items on our website and keep our products affordable.

Payment

What forms of payment do you accept?
Our online store accepts gift certificates, Visa, Mastercard, JCB, Discover, Diners Club and American Express.

Do you sell Woeber gift cards?
Gift cards are available for purchase ​here​ and ​are emailed directly to the recipient. Value can be between $1 to $1,000. All gift certificates are nonrefundable.